All orders are shipped via USPS
Orders are processed within 1-2
Standard shipping is 3-5 business days
Please keep in mind shipping times may be extended due to COVID19
We all know the feeling we all get when we click the "Complete Order" button. We are excited as you are for you to receive the items you just bought. This is why we strive to get your order out as quickly as possible.
Please note, Highheels and Lipstick Boutique is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume season.
We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment.
Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship, if available.
HIGHHEELS AND LIPSTICK BOUTIQUE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.